@font-face{font-family:"IBM Plex Serif";src:url(/fonts/ibm-plex-serif-400.woff2) format("woff2");font-weight:400;font-style:normal;font-display:swap}@font-face{font-family:"IBM Plex Serif";src:url(/fonts/ibm-plex-serif-500.woff2) format("woff2");font-weight:500;font-style:normal;font-display:swap}@font-face{font-family:IBM Plex Sans;src:url(/fonts/ibm-plex-sans-var.woff2) format("woff2");font-weight:400 600;font-style:normal;font-display:swap}@font-face{font-family:IBM Plex Mono;src:url(/fonts/ibm-plex-mono-400.woff2) format("woff2");font-weight:400;font-style:normal;font-display:swap}@font-face{font-family:IBM Plex Mono;src:url(/fonts/ibm-plex-mono-500.woff2) format("woff2");font-weight:500;font-style:normal;font-display:swap}:root{color-scheme:light;--ui-border: var(--brand-rule);--ui-border-strong: var(--brand-rule-strong);--ui-border-subtle: color-mix(in srgb, var(--brand-rule) 55%, transparent);--ui-primary-soft: color-mix(in srgb, var(--brand-primary) 10%, 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ease}.shell__link:after{content:"";position:absolute;right:0;bottom:-1px;left:0;height:2px;background:transparent}.shell__link:hover{color:var(--brand-ink)}.shell__link.active{color:var(--brand-ink);font-weight:600}.shell__link.active:after{background:var(--brand-accent)}.shell__icon{width:18px;height:18px}.shell__footer{margin-left:auto;display:flex;align-items:center;gap:var(--sp-4);min-width:0;padding-left:var(--sp-4)}.shell__connection,.shell__readonly{max-width:220px;display:inline-flex;align-items:center;color:var(--brand-ink-muted);font-family:var(--brand-font-mono);font-size:var(--fs-micro);letter-spacing:.04em;text-transform:uppercase;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.shell__readonly{color:var(--brand-warning)}.shell__connection:before{content:"";display:inline-block;width:6px;height:6px;flex:0 0 auto;margin-right:var(--sp-2);border-radius:50%;background:var(--brand-warning)}.shell__connection--connecting:before{animation:connection-pulse 1.4s 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14px;color:var(--brand-ink);text-decoration:none;transition:background-color .14s ease}.chat__row.active{background:var(--ui-primary-soft);box-shadow:inset 3px 0 0 var(--brand-accent)}.contact-avatar{width:44px;height:44px;flex:0 0 auto;display:grid;place-items:center;border:2px solid var(--brand-surface);border-radius:50%;background:var(--ui-accent-soft);box-shadow:0 0 0 1px var(--ui-border);color:var(--brand-ink);font-size:var(--fs-base);font-weight:600;letter-spacing:.02em}.chat__row-copy{min-width:0;display:block}.chat__responsible{display:block;margin-bottom:2px;color:var(--brand-primary);font-size:var(--fs-small);font-weight:600}.chat__row-heading{display:flex;align-items:baseline;justify-content:space-between;gap:10px}.chat__name{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--brand-ink);font-size:var(--fs-lead);letter-spacing:-.01em}.chat__row-heading time{flex:0 0 auto;color:var(--brand-ink-muted);font-family:var(--brand-font-mono);font-size:var(--fs-small)}.chat__preview{display:block;margin-top:5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--brand-ink-muted);font-size:var(--fs-base)}.chat__tags,.thread__header-tags{display:flex;align-items:center;gap:5px;margin-top:7px;overflow:hidden}.chat-tag{max-width:110px;display:inline-flex;align-items:center;min-height:21px;padding:2px 7px;overflow:hidden;border:1px solid color-mix(in srgb,var(--brand-accent) 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b{width:78%;height:36px;border-radius:3px}@keyframes shimmer{to{background-position:-200% 0}}.chat__thread{min-width:0;min-height:0;flex:1}.thread{height:100%;min-height:0;display:flex;flex-direction:column;background:var(--brand-chat-canvas)}.thread__header{min-height:76px;display:flex;align-items:center;gap:11px;padding:10px 18px;border-bottom:1px solid var(--ui-border);background:var(--brand-surface);z-index:2}.thread__header .contact-avatar{width:42px;height:42px}.thread__back{display:none;width:34px;height:34px;place-items:center;border-radius:50%;color:var(--brand-primary)}.thread__back svg{width:22px;height:22px}.thread__identity{min-width:0;flex:1;padding:0;text-align:left}.thread__identity 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svg{width:19px;height:19px}.thread-shell{height:100%;min-width:0;display:flex}.thread-shell>.thread{min-width:0;flex:1}.thread__canvas{position:relative;min-height:0;flex:1;overflow-y:auto;scrollbar-color:var(--ui-border-strong) transparent;background:var(--brand-chat-canvas)}.thread__messages{--thread-inline-gutter: clamp(5px, 1.3vw, 21px);min-height:100%;display:flex;flex-direction:column;justify-content:flex-end;gap:var(--sp-3);padding:var(--sp-6) var(--thread-inline-gutter) var(--sp-5)}.thread__day-label{align-self:stretch;display:flex;align-items:center;gap:var(--sp-3);margin:var(--sp-3) 0;color:var(--brand-ink-muted);font-family:var(--brand-font-mono);font-size:var(--fs-micro);font-weight:500;letter-spacing:.11em;text-transform:uppercase}.thread__day-label:before,.thread__day-label:after{content:"";flex:1;height:1px;background:var(--ui-border)}.thread__unread-label{align-self:stretch;display:flex;align-items:center;gap:var(--sp-3);margin:var(--sp-2) 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var(--ui-border);border-radius:var(--ui-radius-sm);color:var(--brand-ink);background:var(--brand-surface)}.bubble--inbound{align-self:flex-start;background:var(--brand-bubble-customer)}.bubble--outbound{align-self:flex-end;border-left:3px solid var(--brand-primary);background:var(--brand-bubble-human)}.bubble--outbound.bubble--origin-agent{border-left:1px solid var(--ui-border);background:var(--brand-bubble-human)}.bubble--outbound.bubble--origin-bot,.bubble--outbound.bubble--origin-automation{border-left-style:dashed;border-left-color:var(--brand-ink-muted);background:var(--brand-bubble-machine)}.bubble--outbound.bubble--origin-broadcast,.bubble--outbound.bubble--origin-scheduled{border-left-style:double;border-left-color:var(--brand-accent);background:var(--brand-bubble-planned)}.bubble--system,.bubble--origin-system{align-self:center;max-width:min(90%,560px);padding:var(--sp-1) 0;border:0;color:var(--brand-ink-muted);background:none;font-family:var(--brand-font-mono);font-size:var(--fs-micro);letter-spacing:.05em;text-align:center;text-transform:uppercase}.bubble--with-sender{margin-top:var(--sp-4)}.bubble__sender-label{position:absolute;right:0;bottom:calc(100% + var(--sp-1));max-width:calc(100vw - var(--sp-7) - var(--sp-7));overflow:hidden;color:var(--brand-ink-muted);text-overflow:ellipsis;white-space:nowrap;font-size:var(--fs-small);font-weight:600;line-height:1}.bubble__body{white-space:pre-wrap;overflow-wrap:anywhere;font-size:var(--fs-base);line-height:1.5}.bubble__file{display:block;margin-top:var(--sp-2);padding:var(--sp-2);border:1px solid 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a{font-weight:600;text-decoration:underline}.bubble__menu-trigger{position:absolute;z-index:2;top:2px;right:2px;width:22px;height:22px;display:grid;place-items:center;border-radius:var(--ui-radius-sm);color:var(--brand-ink-muted);opacity:0;transition:opacity .12s ease}.bubble:hover .bubble__menu-trigger,.bubble__menu-trigger:focus-visible{opacity:1}.bubble__menu{position:absolute;z-index:10;top:29px;right:5px;min-width:130px;display:grid;padding:5px;border:1px solid var(--ui-border);border-radius:3px;color:var(--brand-ink);background:var(--brand-surface)}.bubble__menu button,.bubble__menu a{padding:7px 9px;border-radius:3px;text-align:left;text-decoration:none;font-size:var(--fs-body)}.bubble__menu button:hover,.bubble__menu a:hover{background:var(--ui-primary-soft)}.bubble__menu--context{position:fixed;z-index:500;top:auto;right:auto;width:164px}.bubble__reply{width:100%;display:grid;margin:0 0 var(--sp-2);padding:var(--sp-2);border-left:2px solid var(--brand-primary);color:inherit;background:var(--brand-surface);text-align:left}.bubble__reply strong{font-size:var(--fs-micro);font-weight:600}.bubble__reply span{overflow:hidden;color:var(--brand-ink-muted);text-overflow:ellipsis;white-space:nowrap;font-size:var(--fs-small)}.bubble__image,.bubble__video{width:min(420px,100%);max-height:360px;display:block;border-radius:3px;-o-object-fit:cover;object-fit:cover}.bubble__audio{min-width:min(340px,65vw);display:flex;align-items:center;gap:var(--sp-2);padding:var(--sp-1) 0}.bubble__audio>svg{width:22px;flex:0 0 auto;color:var(--brand-ink-muted)}.bubble__audio audio{width:100%;height:34px}.bubble__document{min-width:260px;display:flex;align-items:center;gap:var(--sp-3);padding:var(--sp-2);border:1px solid var(--ui-border);border-radius:var(--ui-radius-sm);color:inherit;background:var(--brand-surface);text-decoration:none}.bubble__document>svg{width:26px;flex:0 0 auto;color:var(--brand-ink-muted)}.bubble__document 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img,.bubble__product-ref-placeholder{width:58px;height:58px;border-radius:3px;-o-object-fit:cover;object-fit:cover}.bubble__product-ref-placeholder{display:grid;place-items:center;color:var(--brand-accent);background:var(--ui-accent-soft)}.bubble__product-ref span{min-width:0;display:grid;gap:2px}.bubble__product-ref small{overflow:hidden;color:var(--brand-ink-muted);text-overflow:ellipsis;white-space:nowrap;font-family:var(--brand-font-mono);font-size:var(--fs-micro);text-transform:uppercase}.bubble__product-ref strong{overflow-wrap:anywhere;font-size:var(--fs-small);font-weight:600}.bubble__product-ref em{color:var(--brand-ink);font-size:var(--fs-small);font-style:normal;font-weight:700}.bubble__catalog-order{display:grid;gap:var(--sp-2);margin-top:var(--sp-2);padding:var(--sp-2);border:1px solid var(--ui-primary-border);border-left:var(--sp-1) solid var(--brand-primary);border-radius:var(--ui-radius-sm);background:var(--ui-primary-faint)}.bubble__catalog-order>header{display:flex;align-items:baseline;justify-content:space-between;gap:var(--sp-2)}.bubble__catalog-order>header strong{color:var(--brand-primary-dark);font-size:var(--fs-small);font-weight:700}.bubble__catalog-order>header small{color:var(--brand-ink-muted);font-family:var(--brand-font-sans);font-size:var(--fs-micro);font-variant-numeric:tabular-nums}.bubble__product-ref--purchase{margin-top:0;border-color:var(--ui-primary-border)}.bubble__product-ref--purchase small{color:var(--brand-primary-dark);font-family:var(--brand-font-sans);letter-spacing:0;text-transform:none}.bubble--catalog-order{width:min(100%,calc(var(--sp-7) * 8));padding:0;overflow:hidden;border-color:var(--ui-primary-border);background:var(--ui-primary-faint)}.bubble--catalog-order .bubble__catalog-order{gap:var(--sp-3);margin:0;padding:var(--sp-3);border:0;border-left:var(--sp-1) solid var(--brand-primary);border-radius:0;background:transparent}.bubble--catalog-order .bubble__catalog-order>header{justify-content:flex-start}.bubble--catalog-order .bubble__catalog-order>header small{margin-left:auto}.bubble--catalog-order>.bubble__meta{margin:0;padding:0 var(--sp-3) var(--sp-2)}.bubble__product-quantity{width:-moz-fit-content;width:fit-content;margin-top:var(--sp-1);padding:var(--sp-1) var(--sp-2);border-radius:var(--ui-radius-lg);color:var(--brand-primary-dark);background:var(--ui-primary-soft);font-size:var(--fs-micro);font-weight:700;font-variant-numeric:tabular-nums}.bubble__flow-response dl{display:grid;gap:var(--sp-1);margin-top:var(--sp-1)}.bubble__flow-response dl>div{display:grid;grid-template-columns:minmax(72px,.8fr) minmax(0,1.4fr);gap:var(--sp-2);font-size:var(--fs-small)}.bubble__flow-response dt{color:var(--brand-ink-muted);text-transform:capitalize}.bubble__flow-response dd{margin:0;overflow-wrap:anywhere;font-weight:500}.thread__window,.thread__error{display:flex;align-items:center;justify-content:center;gap:var(--sp-2);padding:var(--sp-2) var(--sp-4);border-top:2px solid var(--brand-accent);background:var(--brand-surface);color:var(--brand-accent-text);font-size:var(--fs-small);line-height:1.4}.thread__window svg{width:16px;height:16px;flex:0 0 auto}.thread__error{border-top-color:var(--brand-danger);color:var(--brand-danger)}.thread__error a{margin-left:var(--sp-1);font-weight:600;text-decoration:underline}.thread__locked{display:flex;align-items:center;justify-content:center;gap:var(--sp-2);padding:var(--sp-2) var(--sp-4);border-top:2px solid var(--brand-warning);background:var(--brand-surface);color:var(--brand-warning);font-size:var(--fs-small);line-height:1.4}.thread__locked svg{width:16px;height:16px;flex:0 0 auto}.thread__takeover{margin-left:var(--sp-2);padding:2px 8px;border:1px solid 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10px;border-radius:3px;text-align:left;font-size:var(--fs-body);font-weight:600}.composer-tools__menu>button:hover{background:var(--ui-primary-soft)}.composer-tools__menu svg{width:18px;height:18px;color:var(--brand-primary)}.thread__record{width:38px;height:38px;flex:0 0 auto;display:grid;place-items:center;border-radius:50%;color:var(--brand-primary)}.thread__record svg{width:19px}.thread__record.is-recording{color:var(--brand-surface);background:var(--brand-danger);animation:connection-pulse 1s ease-in-out infinite}.composer-reply{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:8px 18px;border-top:1px solid var(--ui-border);border-left:4px solid var(--brand-accent);background:var(--ui-primary-faint)}.composer-reply>span{min-width:0;display:grid;color:var(--brand-ink-muted);font-size:var(--fs-body)}.composer-reply strong{color:var(--brand-ink)}.composer-reply button{width:28px;height:28px;border-radius:50%;color:var(--brand-ink-muted);font-size:1.2rem}.thread__field{position:relative;min-width:0;flex:1}.thread__field textarea{width:100%;height:46px;min-height:46px;max-height:120px;display:block;resize:none;padding:12px 72px 10px 14px;border-color:transparent;border-radius:3px;background:var(--ui-primary-soft);outline:0;font-size:var(--fs-base);line-height:1.45}.thread__field textarea:focus{border-color:var(--brand-accent);background:var(--brand-surface);box-shadow:0 0 0 3px var(--ui-accent-soft)}.thread__field textarea::-moz-placeholder{color:var(--brand-ink-muted)}.thread__field textarea::placeholder{color:var(--brand-ink-muted)}.thread__counter{position:absolute;right:10px;bottom:7px;color:var(--brand-ink-muted);font-family:var(--brand-font-mono);font-size:var(--fs-micro)}.thread__send{height:42px;flex:0 0 auto;display:inline-flex;align-items:center;gap:7px;padding:0 15px;border-radius:3px;background:var(--brand-primary);color:var(--brand-surface);font-size:var(--fs-base);font-weight:600}.thread__send svg{width:17px;height:17px}.chat-empty{height:100%;display:grid;align-content:center;justify-content:start;gap:var(--sp-3);padding:clamp(var(--sp-5),8vw,96px);background:var(--brand-chat-canvas)}.chat-empty__mark{width:44px;height:44px;display:grid;place-items:center;color:var(--brand-primary)}.chat-empty__mark svg{width:40px;height:40px}.chat-empty h2{max-width:22ch;color:var(--brand-ink);font-size:clamp(1.5rem,3.5vw,2.25rem)}.chat-empty p{max-width:46ch;color:var(--brand-ink-muted);font-size:var(--fs-base);line-height:1.6}.chat-empty__security{max-width:46ch;margin-top:var(--sp-2);padding-top:var(--sp-3);border-top:1px solid var(--ui-border);color:var(--brand-ink-muted);font-family:var(--brand-font-mono);font-size:var(--fs-micro);letter-spacing:.06em;text-transform:uppercase}.contact-drawer{width:340px;flex:0 0 340px;overflow-y:auto;border-left:1px solid var(--ui-border);background:var(--brand-surface)}.contact-drawer__head{position:sticky;z-index:5;top:0;min-height:54px;display:flex;align-items:center;justify-content:space-between;padding:0 15px;border-bottom:1px solid var(--ui-border);background:var(--brand-surface);color:var(--brand-ink);font-size:var(--fs-base)}.contact-drawer__head button{width:30px;height:30px;border-radius:50%;font-size:1.25rem}.contact-panel{padding:16px}.contact-panel--loading{color:var(--brand-ink-muted)}.contact-panel__hero{display:grid;justify-items:center;padding:8px 0 18px;text-align:center}.contact-panel__hero .contact-avatar{width:66px;height:66px;font-size:1rem}.contact-panel__hero h2{margin-top:9px;color:var(--brand-ink);font-size:1rem}.contact-panel__hero p{margin:3px 0 8px;color:var(--brand-ink-muted);font-family:var(--brand-font-mono);font-size:var(--fs-body)}.contact-panel__hero>div{display:flex;gap:5px}.status-pill{display:inline-flex;align-items:center;padding:4px 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var(--ui-border);border-radius:3px;color:var(--brand-primary);background:var(--ui-primary-faint);font-size:var(--fs-body);font-weight:600}.contact-details{display:grid;gap:1px}.info-row{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:9px 0;border-bottom:1px solid var(--ui-border);font-size:var(--fs-body)}.info-row span{color:var(--brand-ink-muted)}.info-row strong{max-width:60%;overflow-wrap:anywhere;text-align:right}.contact-details section,.contact-notes{margin-top:16px}.contact-details h3,.contact-notes h3{margin:0 0 8px;color:var(--brand-ink);font-size:var(--fs-body);text-transform:uppercase;letter-spacing:.04em}.panel-chips{display:flex;flex-wrap:wrap;gap:5px}.panel-chips span{padding:5px 7px;border-radius:3px;color:var(--brand-ink);background:var(--ui-accent-soft);font-size:var(--fs-small)}.panel-chips em{color:var(--brand-ink-muted);font-size:var(--fs-small)}.contact-form{display:grid;gap:9px}.contact-form 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var(--ui-border);border-radius:3px}.contact-form legend{color:var(--brand-ink);font-size:var(--fs-body);font-weight:600}.choice-row{display:flex!important;align-items:center;gap:6px!important;padding:4px}.choice-row i{width:8px;height:8px;border-radius:50%}.primary-action,.secondary-action{min-height:38px;display:inline-flex;align-items:center;justify-content:center;gap:7px;padding:0 13px;border-radius:3px;font-size:var(--fs-body);font-weight:600}.primary-action{color:var(--brand-surface);background:var(--brand-primary)}.primary-action svg,.secondary-action svg{width:16px;height:16px}.secondary-action{border:1px solid var(--ui-border);color:var(--brand-primary);background:var(--brand-surface)}.contact-notes form{display:grid;gap:6px}.contact-notes textarea{min-height:70px;padding:8px;resize:vertical}.contact-notes form button{min-height:32px;border-radius:3px;color:var(--brand-surface);background:var(--brand-primary);font-size:var(--fs-body);font-weight:600}.contact-notes 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button:first-child{border-color:var(--brand-primary);background:var(--brand-primary);color:var(--brand-surface)}.ops-loading,.ops-empty,.ops-error{margin-top:18px;padding:30px;border:1px dashed var(--ui-border-strong);border-radius:var(--ui-radius-md);color:var(--brand-ink-muted);text-align:center;background:var(--brand-surface)}.ops-runs{display:grid;gap:8px;margin-top:18px}.ops-run-row{display:grid;grid-template-columns:minmax(0,1fr) 36px;gap:8px;align-items:stretch}.ops-run-row>a{display:grid;grid-template-columns:90px 1fr 2fr 80px;gap:14px;padding:14px 16px;border:1px solid var(--ui-border);border-radius:3px;background:var(--brand-surface);text-decoration:none}.ops-run-row__delete{width:36px;min-height:36px;align-self:start;display:grid;place-items:center;border:1px solid color-mix(in srgb,var(--brand-danger) 35%,var(--ui-border));border-radius:3px;color:var(--brand-danger);background:var(--ui-danger-soft)}.ops-run-row__delete 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0;color:var(--brand-ink-muted);font-family:var(--brand-font-mono);font-size:var(--fs-body)}.ops-steps{display:grid;gap:10px}.ops-step{padding:16px;border:1px solid var(--ui-border);border-left:4px solid 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pre{overflow:auto;padding:12px;border-radius:3px;background:var(--brand-primary-dark);color:var(--brand-surface);font-family:var(--brand-font-mono);font-size:var(--fs-small)}.ops-badge{padding:4px 8px;border-radius:3px;background:var(--ui-primary-soft);color:var(--brand-primary);font-weight:600}.ops-badge--succeeded{background:var(--ui-success-soft);color:var(--brand-success)}.ops-badge--failed{background:var(--ui-danger-soft);color:var(--brand-danger)}.ops-run__retries{margin-top:18px;color:var(--brand-ink-muted);font-size:var(--fs-body)}.ops-run__retries a{margin-left:8px;color:var(--brand-primary)}.automation-page,.automation-run-detail{height:100%;overflow:auto;padding:clamp(20px,3.5vw,46px);background:var(--brand-paper)}.automation-header{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;padding:24px 26px;border:1px solid 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var(--sp-2)}.template-card__summary{display:block;margin-top:auto;padding-top:var(--sp-2);border-top:1px solid var(--ui-border-subtle);color:var(--brand-ink-muted);font-size:var(--fs-small)}.section-toolbar .secondary-action svg,.catalog-actions .secondary-action svg{width:var(--sp-5);height:var(--sp-5)}.chat__responsible{max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}@media(max-width:900px){.thread__header-action>span{display:none}.thread__header-action{width:var(--sp-6);padding:0;justify-content:center}}@media(max-width:720px){.thread__header-actions{margin-left:auto}.thread__responsible-avatars{display:none}.thread__header-menu{position:fixed;top:calc(var(--sp-7) + var(--sp-7));right:var(--sp-2);left:var(--sp-2);width:auto}.thread__composer{height:calc(var(--sp-7) * 2 + var(--sp-6));min-height:calc(var(--sp-7) * 2 + var(--sp-6));padding:var(--sp-2)}.composer-toolbar{gap:var(--sp-1)}.composer-toolbar__mode{width:calc(var(--sp-7) * 2);flex-basis:calc(var(--sp-7) * 2);padding-inline:var(--sp-1)}.composer-toolbar .thread__composer-mark{min-width:var(--sp-7);padding-inline:var(--sp-2)}.composer-toolbar .thread__composer-mark>span{display:none}.composer-emoji__picker{right:0;left:0;width:auto;grid-template-columns:repeat(7,minmax(0,1fr))}}